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Beyond the core concepts of improving your ideas, products, visibility, and team cohesiveness, blogs can improve your business dozens of other ways. Here are a few examples to wet your whistle as we get deeper into exploring blogs.
Improve Customer Loyalty
Elisa Camahort is a passionate
blogger. She helps theatres in her area, such as 42nd St. Moon
(http://42ndstmoon.blogspot.com) by blogging behind-thescenes
details, which dedicated theatre-goers love. She also
features discounts for theatres to track how effective blogging is at
driving new ticket sales. Overall, the ability to connect with their
niche audience has been a huge boon for the small theatres that
Camahort passionately serves.
Build an Early Buzz
Nooked (http://blog.nooked.com/) was
first envisioned on the blog, was built on the blog, and has grown
through the blog. Nooked is an RSS tracking company—RSS
stands for Really Simple Syndication and refers to a format used
for easily distributing news on the Internet via feeds or channels.
At each step of the way, the Nooked blog has been full of inside
information that is devoured with abandon by those following the
project’s progress. It is the perfect example of how to use blogs to
build a buzz early on in a product’s development cycle.
React to Negative Events
Earlier this year, General Motors
engaged in some major restructuring. GM Chairman Rick Wagoner
took a larger degree of control in the company by restructuring
selected units so that they reported directly to him—these selected
units were previously under the care of such key executives as Bob
Lutz. Interestingly, Lutz is the primary author of GM’s exceedingly
popular FastLane blogs. Instead of being silent about the event,
Lutz was able to turn what many had considered a demotion into
a positive thing: he was able to focus entirely on what he loved—
product development. Several hundred bloggers and commenters
supported his attitude by commenting and followed his example
of how to deal with negativity in a public forum.
Extend Your Influence to Your Influencers
For many
companies, the key to success is knowing who influences the
industry. For Microsoft, developers are first priority. To influence
developers, Microsoft launched Channel 9 (http://channel9
.msdn.com), which gave a true inside look at the company through
daily video profiles of important figures in each product group.
The response to this blog and its video angle took everyone
at Microsoft by surprise; the blog community grew to more
than 50,000 members, making it one of the largest developer
communities ever. |